Hotel information from A-Z

A

Adapter

If you need a socket adapter contact our front desk.

Air-conditioning/Heating

You can adjust the temperature in your room individually via the room thermostat. Please note that air condition only works with the window closed.

Allergies

Please inform front desk if you need special bedlinen. 

B

Baby cot

Please contact our front desk.

Bathrobe and slipper

Do you require a bathrobe and slippers? Feel free to pick them up directly at the reception.

Beauty/Wellness

You can enjoy beauty treatments, pool, saunas, whirlpools, massages, and Ayurveda treatments by appointment at the Meridian Spa & Fitness located near us.

Address: Europa-Allee 6, 60327 Frankfurt am Main at the Skyline Plaza

Opening hours: Monday to Saturday from 10 a.m. to 8 p.m.

Bedlinen

For daily change of bedlinen and towels please contact our front desk.

Blanket

For additional blankets or duvets please contact our front desk.

Breakfast

The Maritim breakfast buffet is served daily from 6.30 to 10.30 a.m., on Saturdays and Sundays until 11 a.m. in our "Ambiente" restaurant.

C

Cab/Taxi

Taxi‘s are available directly in front of the hotel. Alternatively, the reception team will be happy to arrange a taxi for you.

Charge cable

Do you need a charge cable for your notebook, tablet or smartphone? Kindly contact our front desk.

Check-out

Please leave your room by 12 midday on the day of departure. If you require your room for a longer period, kindly contact our reception.

Check-in is available from 3 p.m.

Late check-out (upon request and subject to availability) until 6 p.m. for 10 € per hour.
Early check-in (upon request and subject to availability) from 10 a.m. for 39 € per room and from 12 midday for 19 € per room.

Express check-out — here's how it works:

• Settle the room bill directly upon arrival

• Settle the bill for any extras the night before departure

For any inquiries, please contact our reception.

Credit cards

We accept the following credit cards: EC-Karte, Visa, MasterCard, AmericanExpress, Diners Club, Japanese Credit Bureau, CUP UnionPay.

D

Doctor

In case of emergency please contact our front desk.

Dry-cleaning/Laundry

Please return the clothes to reception by 9 a.m. (Monday-Friday). They will be returned on the same day (6 p.m.). On Saturdays and Sundays this service is available on request. You will find a price list in your room.

E

Electricity supply

The current voltage of the electrical outlets in your room is 230 volts and 50 hertz.

Exchange

Several currencies can be exchanged at the exchange shop next to main train station.

F

Fire

Please read the emergency instructions carefully and identify the emergency exits from the doorplan in your room. The green signs on the corridor show the shortest way to the emergency exits. Do not use the lifts in case of fire! The emergency stairways on each floor lead to the ground floor and to the street. Should you discover a fire, please call the front desk immediately.

First aid

Kindly contact our front desk.

Fitness/Pool/Sauna

Our wellness area is located on the 8th floor, to your right as you exit the elevators. Follow the corridor all the way to the back. It is open daily from 6 a.m. to 10.45 p.m. and can be accessed via the guest elevator. The use of the swimming pool is complimentary, while access to the fitness room and sauna is subject to a fee.

Flowers

You can find a flower shop conveniently located near us in the Skyline Plaza.

Address: Europa-Allee 6, 60327 Frankfurt am Main at the Skyline Plaza

Opening hours: Monday to Saturday from 10 a.m to 8 p.m.

G

Gifts/Souvenirs

We offer various gifts and souvenirs from Frankfurt in the glass cabinets in the lobby.

H

Hairdresser

The hairdresser is located near us in the Skyline Plaza.

Address: Europa-Allee 6, 60327 Frankfurt am Main at the Skyline Plaza

Opening hours: Monday to Saturday from 10 a.m to 8 p.m.

Heating/Air-conditioning

You can adjust the temperature in your room individually via the room thermostat. Please note that air conditioner only works with the window closed.

I

Internet

Free internet access via cable and Wi-Fi is available in the entire hotel for our overnight guests. A network cable for wired internet is located on the desk in your room.

Iron and ironing board

An iron and ironing board are located on the 8th floor (next to the elevators on your left, across from room 844, labeled "Pressing room"). Room is open 24/7.

L

Laundry/Dry-cleaning

Please return the clothes to reception by 9 a.m. (Monday-Friday). They will be returned on the same day (6 p.m.). On Saturdays and Sundays this service is available on request. You will find a price list in your room.

Liability/Safe

Please deposit your valuables in your room safe or in one of the deposit boxes at the front desk which are free of charge. The hotel does not take liability for valuables not stored in asafe.

Lost and found

If you have lost or found something during your stay, kindly contact our front desk.

P

Pharmacy

A nearby pharmacy is located in the Skyline Plaza.

Address: Europa-Allee 6, 60327 Frankfurt am Main at the Skyline Plaza

Opening hours: Monday to Saturday from 10 a.m to 8 p.m.

Photocopies

Please contact our front desk for copies. They will be charged to your room bill.

Pool/Fitness/Sauna

Our wellness area is located on the 8th floor, to your right as you exit the elevators. Follow the corridor all the way to the back. It is open daily from 6 a.m. to 10.45 p.m and can be accessed via the guest elevator. The use of the swimming pool is complimentary, while access to the fitness room and sauna is subject to a fee.

Public transport

Main train station (approx. 20 minutes on foot), connections to subway lines U4 and U5, S-Bahn lines S1, S2, S3, S4, S5, S6, S7, S8, and S9, as well as regional trains, buses, and trams. For further information, please contact our reception.

• Tram station Ludwig-Erhard-Anlage: 1-minute walk

• Subway station Festhalle/Messe: 5-minute walk

R

Radio

Integrated in the TV.

Reservations

Our reservations department is glad to deal with your future reservations (extension 1477).

S

Safe/Liability

Please deposit your valuables in your room safe or in one of the deposit boxes at the front desk which are free of charge. The hotel does not take liability for valuables not stored in asafe.

Sanitary products

For additional hygiene items (such as a toothbrush, shaving kit, comb), please contact our reception. You are welcome to pick them up directly at the reception.

Sauna/Pool/Fitness

Our wellness area is located on the 8th floor, to your right as you exit the elevators. Follow the corridor all the way to the back. It is open daily from 6 a.m. to 10.45 p.m. and can be accessed via the guest elevator. The use of the swimming pool is complimentary, while access to the fitness room and sauna is subject to a fee.

Shoe cleaning machines

A shoe polishing machine is available on each floor near the elevators.

Souvenirs/Gifts

We offer various gifts and souvenirs from Frankfurt in the glass cabinets in the lobby.

T

Taxi/Cab

Taxis are available directly in front of the hotel. Alternatively, the reception team will be happy to arrange a taxi for you.

Telephone

Please dial "0" for an outside line. To call another room please dial "2" and the 3 digit room number. 

U

Umbrella

Available at our front desk.

W

Wake up call

Please use the "wake-up" ("Weckruf") button on your telephone and select your wake-up time by dialing the four digits. If you prefer an individual wake-up call, kindly contact the front desk.

Wellness/Beauty

You can enjoy beauty treatments, pool, saunas, whirlpools, massages, and Ayurveda treatments by appointment at the Meridian Spa & Fitness located near us.

Address: Europa-Allee 6, 60327 Frankfurt am Main at the Skyline Plaza

Opening hours: Monday to Saturday from 10 a.m. to 8 p.m.